Reviews & Reputation Management

In business, reputation is everything. Thanks to social media and review sites like Yelp, Google+ and the Yellow Pages, a business can build a great online reputation fast.

  • 82% of Internet Users Say Reviews Impact Their Purchase Decisions
  • 63% of Online Consumers Prefer Companies and Products With User Reviews.
  • 83.8% of Internet Users Trust Customer Reviews More Than Expert Reviews.
  • 88% Have Read Reviews To Determine The Quality of a Local Business.
  • Build Trust and Credibility
  • Increase Search Ranking
  • Help Improve Local SEO

In business, reputation is everything. Thanks to social media and review sites like Yelp, Google+, Yellow Pages, etc., a business can build a great online reputation fast.Online reviews greatly influences consumer’s decision making. It is important to monitor what people are saying about your products and services. It is not enough just to deliver the service; it is equally in your favor to ask for feedback, as it can multiply your revenue. Online reviews are an imperative need for all businesses. Regardless of the size and nature of your business, the target audience and what kind of products or services you offer, you need online reviews. You could use these online reviews on your website, on social media and social network profiles, you can use them as testimonials in sales campaigns and also in a myriad of ways while promoting your company across platforms. But before all that happens, you need to generate online reviews. Reviews have a direct impact on local search rankings. Search engines recognize “Review signals” such as review quantity, quality, velocity, and diversity. ViRaL will help your business obtain, monitor and respond to reviews to enhance your brand image.

That is where the ViRaL online review system becomes relevant. With ViRaL, you can have a personalized landing page designed exclusively for your business and for your customers. You can present your company in the way you want and invite feedback via multiple channels. The landing page can connect the customers to Google, Yelp, Facebook, Yellow Pages, ezlocal, Citysearch, InsiderPages and MerchantCircle among others. Many people are already inclined to use any of these sites among others to air their opinion. Partly, it is to share their experience and partly it is about helping others to make an informed choice. By facilitating the same, your company can generate more online reviews. ViRaL can capture online reviews for you on a unique website dedicated to your business. This will make it easy for people to leave the reviews – and you can be notified by email each time you receive a new review. Positive reviews can be used as testimonial to prove to new customers that you have a good product or service. Negative reviews can be used as learning tools to improve customer service, make repairs, and generally fix your business in different areas. When you’re ready to learn more about your business and start generating reviews online, contact ViRaL to get the details.

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